The true secret to effective resident relations lies here! This handbook gets right down to the 'nitty gritty' of creating partnerships with your residents for the betterment of the community.
You now have a chance to understand from both sides of the desk how decisions you make and things you do on a regular basis are perceived by your residents. If you have ever wondered why a resident does what they do or doesn’t do what you want them to do, this handbook will enlighten you! Some of the topics covered include: “How About a Little Respect?”, “Money Makes the World Go ‘Round", “About Those Guidelines”, “On Becoming Neighbors”, and lots more. The true need for a personal touch in management comes alive through the characters in this handbook.